At Western Print Systems & Labels, we are dedicated to providing the best technical services to maximize your continuous uptime and we are committed to providing outstanding service and support throughout the life cycle of your equipment. We want you to remember your experience with WPS and walk away satisfied. To us, word of mouth is important, and a positive review is entirely based on your experience with us. We can promise that we will stay true to our values so that you will look forward to working with us again in the future.
Services
Maintenance
(Uptime) Contracts
* Preventative Maintenance
* Annual Inspection
* On-site Training
* Software and Firmware upgrades/updates
* Technical Help Desk
* Priority Response Time for Contract Customers
* Spares Discounts
* Annual Account review
Contact Us
Total Care
TotalCare is a fully comprehensive insurance for Western Print Systems & Labels. Printing products. It can solve the service and spares challenge with predictable payments and manageable costs. With TotalCare in place you are able to receive up to 7 years’ comprehensive cover for all breakdown calls once qualified by the WPS Helpdesk. Our most popular TotalCare cover is for 5 years. This removes the risk of spares and service costs and is equivalent to buying fully comprehensive insurance. This is a significant step towards fixing your running costs.
Printers supported by a TotalCare warranty offers the following benefits:
* All technical repairs and Training
* Spare parts
* Travel included
* 24/7 Technical Help Desk Support
* Guaranteed 24 Hours On-Site Emergency Response time
Contact Us
Total Care Plus
TotalCare Plus encompasses all the benefits of TotalCare with the additional advantage of an annual Preventative Maintenance check. With TotalCare Plus in place, you are able to receive up to 5 years’ comprehensive cover for all breakdown calls once qualified by the WPS Helpdesk. Our most popular TotalCare Plus coverage is 5 years. This removes the risk of spares, service and planned scheduled Preventative Maintenance costs and is equivalent to buying fully comprehensive insurance. This is a significant step towards fixing your running costs.
Printers supported by a TotalCare Plus warranty offers the following benefits:
* All technical repairs and Training
* Preventative Maintenance (Scheduled Annual Service)
* Spare parts
* Travel included
* 24/7 Technical Help Desk Support
* Guaranteed 24 Hours On-Site Emergency Response time
Contact Us